When it comes to your child, a lot of the focus becomes on treatment, managing symptoms, appointments and medications – and it can all get exhausting. That’s why Demelza offers Care at Home. Our registered nurses and health care assistants go directly into your home to provide care, crisis intervention, an on-call service and respite.

A health care assistant plays a musical instrument for Bobby.

Individualised care

Each personal session will be tailored to your family’s specific needs. One of our health care assistants or registered nurses will take care of the child, so that you can take some time out; last year one mum used the time to take driving lessons and another told us it is the only opportunity she gets to properly vacuum her stairs. The time will be yours to do exactly what you need or want to do, knowing your child is being cared for by our highly trained and experienced team.

A health care assistant administering care to a child.

Expert nursing care

Our registered nurses have extensive knowledge and experience administering complex medication regimes, including the use of a syringe driver. We will work collaboratively with community care colleagues to support you and your child should you require this or have recently come out of hospital.

Jack receiving Care at Home from a Demelza health care assistant.

Flexible support at home

Care at Home gives you the choice of how and where to receive care. Rather than having to travel to our hospices, you can receive support in an environment that feels comfortable for you and your child.
Registered nurse Sacha plays with Ralph on the swings.

Building relationships

At Demelza, we get to know every child, young person and family we work with, to make sure you receive a care plan as individualised and unique as you are. Our care teams will take the time to get to know you and learn more about your needs. In doing so, we can provide bespoke care and support and build strong and trusting relationships, so everyone gets the most out of the experience.

Care at Home in the South East

Our registered nurses and health care assistants work within communities in Kent, South East London and East Sussex, delivering vital care to children with serious or terminal conditions.

Oakley lays in his Dad. His dad is reading him a book.

Care at Home in West Kent: Oakley's story

Lisa, Oakley's mum, has spoken about her experience of receiving Care at Home in West Kent, sharing how the service is making a difference to her family: “Demelza coming into our lives was like a big hug for our family. A hug we needed after a few years of feeling very alone, scared and unsupported. Oakley is still getting used to overnight care as he doesn’t like to be away for too long. What he really adores is his home care with Demelza as this is where he feels most comfortable."

Health Care Assistant Hettie, sits on a bench in the garden.

Health Care Assistant Hettie shares an insight into her role

Hettie works as part of Demelza's West Kent Care at Home team, delivering our service in Maidstone, Tonbridge, Tunbridge Wells and Sevenoaks. “As a Demelza Health Care Assistant, I give my all when providing care, help and support to children and families. I do it in the way I would like to be cared for, or my children are cared for, should I ever be in the same situation as others."

Want to enquire about Care at Home?

If you're an existing Demelza family you can get in touch with us to enquire about Care at Home.

If you're not currently supported by Demelza, complete our referral form to see how we can help.

Other services

A volunteer wearing a red fleece is happily painting a brown wooden fence.

Practical support volunteers

At Demelza we do our best to help make life as easy as possible. Our practical support volunteers can help with a range of activities so that you can focus on taking care of your child and making memories.

FInd out more
Chloe and her family play together, with a health care assistant.

Support for the family

Demelza offers support for the family as well as the child, parents, carers, siblings and grandparents. Read about the support and groups available.

FInd out more
Ralph and a Registered Nurse ringing the HMS bell at Demelza Kent.

Short breaks

Our short breaks and day care can be of benefit to the whole family. We offer short breaks at home, overnight short breaks in the hospice, and day care in the home, community and in the hospice.

When a child comes to stay with us they will be invested in the whole time they are here. They will be given opportunities to have fun, make memories and receive the expert medical care they need.

FInd out more
A volunteer wearing a red fleece is happily painting a brown wooden fence.

Practical support volunteers

At Demelza we do our best to help make life as easy as possible. Our practical support volunteers can help with a range of activities so that you can focus on taking care of your child and making memories.

Chloe and her family play together, with a health care assistant.

Support for the family

Demelza offers support for the family as well as the child, parents, carers, siblings and grandparents. Read about the support and groups available.

Ralph and a Registered Nurse ringing the HMS bell at Demelza Kent.

Short breaks

Our short breaks and day care can be of benefit to the whole family. We offer short breaks at home, overnight short breaks in the hospice, and day care in the home, community and in the hospice.

When a child comes to stay with us they will be invested in the whole time they are here. They will be given opportunities to have fun, make memories and receive the expert medical care they need.