"Darcey’s smile and her character help us stay strong – as does the support from our friends and family. But, due to Darcey’s complex medical needs, there is so much they cannot help with. That’s why the support we’ve been receiving from Demelza has been vital." - Zoe, Darcey's mum.

“In a moment your whole world can be turned upside down. This is what happened when our two-year-old son Oakley was diagnosed with Angelman syndrome; a complex genetic disorder that primarily affects the nervous system. Demelza coming into our lives was like a big hug for our family." - Lisa, mum to Oakley

Jade's grandparents Julie and Liam share their story and an insight into how Demelza was there to support their whole family when Jade came to our South East London Hospice for end of life care.

Practical Support Volunteer, Mick, shares his experience of supporting Zak's family: "If you’re thinking of driving a family, my advice is that it can be quite upsetting and you need to be prepared for that."

Practical Support Volunteer, David, shares his experience of supporting Zak's family: "Driving [Zak and his family] to and from appointments took the stress away from them."

Chris was one of the volunteers who drove Zak and his daddy to and from every appointment. Caroline, Zak’s mummy said: "No longer did we have to worry about finding parking nearby, the money for petrol, or making poor Zak walk to the entrance in the pouring rain."