Our values
Demelza’s values shine through every aspect of its work - from heartfelt care to bold innovation.

Passion, performance and pride
Passion, performance and pride – it’s how we get the best from each other and deliver exceptional care and support. We love what we do. It’s the most rewarding job in the world. We feel privileged to care and support children and their families. We are proud to be part of an inclusive team Demelza.
Fiercely committed to quality
The families and children we help, and our supporters, deserve nothing but excellence. Each one of us has a vital role to play in providing unique care and support and we always strive to deliver outstanding service.
By working together, we can give even more families a chance to enjoy their time making precious memories. We recognise everyone brings a different perspective and we celebrate all forms of diversity.
Human is our nature
We see every person as a unique individual. We give every child and family member a service that suits their individual needs. We’re all human beings and through empathy and understanding, we can provide essential care as unique as the person who receives it. All our differences are respected and valued and make us stronger. We value and respect everyone who is part of our story.
Innovate Develop and Improve
Each member of Team Demelza is driven to do better.
Through evidence, insight and experience, we strive to develop and improve to give children and families outstanding care and support. We always look for ways to transform change into opportunity and growth. We actively seek and welcome representation from all diverse and minority groups.
Always honest, always authentic
We are clear, open and honest, because we value everyone and their unique insight. We always look for the best solution. We exist to give outstanding care and support to children and their families.