Originally a dedicated volunteer for three years before joining Demelza as an employee, Karen’s seven years within the organisation have seen her make various roles across our IT, Resources and Care Team’s her own.
What does a Care Coordinator do at Demelza?
As most of our Nursing and Care Team would agree, no two days are the same. Sharing what her ‘typical’ day looks like, Karen shares: “So, my main responsibility is completing the Nursing and Care rotas – I prepare these for the whole month. I have 40 [Kent] staff which I have to rota for the whole month, everyone having different hours, shifts, annual leave and preferences – it’s like a massive sudoku puzzle! I have to make sure they’re on shift for mandatory training, liaising with other teams, such as marketing, in case they need to be on shift for interviews – so that in itself can take at least a few days to do. I have a counterpart, who has just joined us in South East London, Nicole, who oversees the rotas there. Then off the back of that, I organise training by liaising with Clinical Governance, again making sure the rotas accommodate for that too."
“With my background in IT I tend to help with that side as well, by helping some of the nurses to build their confidence through online training courses or demonstrations for example."
Demelza opens new charity shops
Demelza is delighted to have opened two new charity shops in Orpington and Earl Street, Maidstone, expanding our shop offering to 31 shops in the South East.
London Golf Club supports Demelza
After a staff vote that considered several impactful and significant local charities, Demelza is delighted to be the chosen charity of the year for London Golf Club!
National Storytelling Week 2024 - The power of storytelling
We hear from Oliver, Demelza’s storytelling officer, on the power of sharing stories in a charity and what it enables us to achieve.