"By sharing our own lived experience and that of other families, we help to ensure that Demelza’s services meet the needs of all families. The Families Voice group links into the decision makers of Demelza; sharing views, asking questions and being listened to.
"We ensure feedback from families is heard and responded to. A recent example is #FestiveWishes gifts for the children. Due to feedback received from families, we will now recieve advance notice of delivery days, a choice of gifts that are suitable for each child and gifts for all children including siblings up to the age of 18.
"The Families Voice group is open to all parents and carers and any time you can offer - no matter how small - would be welcome."