Maidstone Distribution Centre

Demelza's retail hub and donation centre

A Demelza van is parked up in the loading bay of the Maidstone Distribution Centre.

About Demelza Maidstone Distribution Centre

Tucked in at the Sandling Road car park, our Distribution Centre is the main hub for all of our shops, retail offices and Online shops. If you have any queries about our shops, please contact your local store directly. 

This is not a retail outlet, however, items can be donated here during specified hours. This is also a collection point for online ordered goods. 

A free furniture collection service is available; if you'd like to find out more please call 01795 503110, email at or visit the Donating Goods page.

Contact Information

Warehouse 2, 98 Sandling Road,

Maidstone, ME14 2RJ
(Adjacent to Maidstone Outlet)


Donations can be dropped at the loading bay entrance, however, Customers wishing to also visit the Outlet will need to park in the designated area.

01795 503110

Opening times

Mon- Fri: 10am-2pm

Sat: 10am - 1pm


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Donating Goods

Ensure you can drop off your preloved donations to us!

For furniture queries, you can email us at

Please be aware that, due to high volumes, we may sometimes have to limited what donations we're able to accept. Where possible, please call ahead.

What you can donate

• Clean, quality clothing
• Shoes, boots, accessories and jewellery
• Designer and vintage brands
• Soft furnishings and linen
• Vinyls & Books
• Consoles, tech and gaming
• Complete toys and puzzles
• Homeware, collectables and ornaments
• Electrical appliances
• Wedding dresses and accessories

Please note that upholstered furniture must have a Fire Safety label attached, and be in good, safe condition. 

What you can't donate

• Upholstered furniture without fire labels
• Torn or damaged furniture items
• Coathangers
• Children/baby hygiene and feeding equipment
• Safety equipment: Helmets, car seats, etc
• CRT TVs, or those without remotes
• Toasters, gas cookers and electric showers
• Broken toys and toys without a CE label/mark
• Hair brushes and accessories
• Duvets, pillows and sleeping bags
• Fur, ivory and taxidermy

Looking for more information on how to donate to your local charity shop?

Take a look at our comprehensive guide to donating, including FAQs and furniture donations and collection, below.