Celebrating our Care Team heroes

12 May 2017
Friday 12th May is Nurses’ Day #InternationalNursesDay, so here at Demelza we’re taking a moment to appreciate our #nurseheroes, and in fact all of our front line staff and volunteers who provide care and support to the families with whom we work!

Each year Demelza cares for 650 babies, children and young people with life-limiting and life-threatening conditions.  However, our aim is to reach even more children and families who need Demelza’s support.  We cannot do that without each and every staff member, volunteer and supporter that make up #TeamDemelza.  

As today is Nurses’ Day, we would like to say a special thank you, on behalf of everyone at Demelza, to all our nurses and care team who provide specialist, round the clock care and support to our Demelza families.  We’re immensely proud of our team! 

Our care and support teams are here every day to provide compassionate and expert care for our seriously ill children and their families – when they need it most.  

Demelza parent Lawrence explains:  “Demelza was critical to us coping individually and as a family and if they weren’t there I’m not sure we would have.  I owe the organisation and people who work within it a debt that I will never be able to fully replay. They truly are an exceptional organisation staffed by some of the most incredible people I have ever met.”

In our recent Care Quality Commission (CQC) reports, our wonderful team were also specifically mentioned for the way that they delivered our services: ““Children, young people and their families were at the heart of the service and were fully involved in the planning and review of care, treatment and support. Individual needs were met and responded to in a way that may exceed people’s expectations.”

Whether in one of Demelza’s hospices, situated in Sittingbourne in Kent and Eltham in South East London,  or in the community with our team in East Sussex, our team are there to provide quality and effective care to enable children who may not live a long life to live a full life.  Demelza Kent’s Care Coordinator, Helen Rolls has been part of this fantastic team for the past 12 years.  

Helen trained within the NHS, at Guy’s and St Thomas’ Hospital in London and progressed to paediatric nursing at Maidstone Hospital Kent.  Helen describes her first encounter with Demelza: “I was caring for a young boy on the hospital ward, who had terminal cancer.  When he was transferred to Demelza’s hospice, he left some of his personal possessions behind so I took them up to him. When I saw the hospice, I realised this was what I really wanted to do – to give these children that special kind of care.”

Through the years Helen has been able to benefit from the different style of care which children’s hospices can offer: “The job is more emotional but more fulfilling than hospital nursing.
You feel you’ve done a better job, a proper job in the time that you need to do that job - and that you’ve helped make someone else’s life better.  As nurses we want to provide holistic care but I don’t think I actually provided holistic care until I came to Demelza, because there simply isn’t time on a ward.”

And just what makes the role of a Demelza nurse so special?  Helen explains: “I feel extremely privileged to work for Demelza, I have time to provide one-to-one, personalised care to families and truly feel part of a team. We help families create precious memories.”

Helen is just one shining example of our outstanding #TeamDemelza!  If you think you could be one of our #nurseheroes then check out how you can work with us

Or join us at one of our Nurse Recruitment Events to speak to our nurses about what it’s like to be part of #TeamDemelza, and tour our facilities and see what our residential buildings have to offer to children, young people and their families, as well as find out more about the wider support and therapies we offer.

Events are being held on:
Friday 2 June
Demelza South East London
2pm and 6pm

Monday 19 June
Demelza Kent
2pm and 6pm

To register your place please contact Hayley Clark, Learning and Development Manager – hayley.clark@demelza.org.uk, 01795 845203


Of course, since Demelza is a charity, not part of the NHS, we are reliant on generous donations from local individuals, groups and businesses so that we are able to provide care free of charge to families. There are various ways in which you can help to fundraise for us, from bucket collections, to holding events, to participating in our challenges, leaving a contribution in your will, either as an individual, with your family and friends or via your workplace